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Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity.If it is existing stock, there is no minimum order quantity requirement. If it is a customized product, the minimum order quantity for the first time is 100 pieces.for more details, it is recommended that you consult our customer service.

How can I get some samples?

Free samples can be provided for testing before ordering, just pay the express cost.

Could you customize the product for me?

We provide customers with flexible customization services: Our company supports a customized LOGO, SDK and PCBA、 screen FPC, screen IC, screen backlight, touch screen cover, sensor, touch screen FPC,and also offer pre-installation services. For more details, please consult us, we will provide you with free project evaluation and project approval, and have a professional R & D personnel one-to-one project docking, welcome the demand of customers to find us!

What kinds of payment methods do you accept?

30% T/T deposit, 70% T/T balance payment before shipment.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; ISO9001 Quality Certification;SGS;Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What is the product warranty?

Product warranty period is one year,We warranty our materials and workmanship. Our commitment is to your satisfaction with our products.  it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.